- Business Skills Exercises by Loretta Barker, 2001-08-29
- Secretarial Office Procedures by Dorothy E. Lee, Walter A. Brower, et all 1988-05
- Crisp: Professionalism in the Office, Revised Edition: Proven Techniques for Administrators, Secretaries, and Coordinators (Crisp 50-Minute Book) by Manning Manning, 2001-05-31
- Gregg Shorthand for the Electronic Office, Short Course 1, Series 90 (Short Course Series: Er. 90) by Louis A. Leslie, 1985-01
- Speedwriting for Notetaking and Study Skills: Instructor's Guide by Joe M. Pullis, Cheryl D. Pullis, et all 1990-09
- Interpersonal Skills for the Office (Interpersonal Communications Skills) by Gwyn, 1992-02
- Effective Listening Skills ((Km - Office Procedures Ser.)) by Gwyn, 1993-05
- The Annual Report of Her Majesty's Chief Inspector of Education, Children's Services and Skills 2006/07 by Children's Services and Skills Office for Standards in Education, 2007-11-30
- Procedures for the Automated Office (6th Edition) by Sharon Burton, Nelda Shelton, 2004-07-25
- Introduction to Office Systems by Marly Bergerud, Jean Gonzalez, 1987-04-15
- Reference Manual for the Office by Clifford R. House, Kathie S. Sigler, 1994-05-12
- Skills Practice Manual for Health Unit Coordinating by Myrna Lafleur-Brooks, Patricia Schneider, 1993-06
- Legal Office: Concepts and Procedures (with Template) by Robert Cummins, 1997-02-28
- The Telephone Skills Coaching Manual: 38 Sessions for Working With Individuals and Small Groups : Key Telephone Skills and Inbound Calls by Pat Cochrane, 2002-05
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